![]() ![]() In a city like Manta, the selection is slim. ![]() I suspect, overbooked, SOS had to call in last-minutes fill-ins. In our van, there were 3 other couples all from the same cruise ship.Ģ) Our tour guide & driver. Their tour was much different from ours, we later found out. I erroneously assumed we were all going to the same places. I believe SOS Manta was overwhelmed, with an influx of hundreds of tourists from the cruise ship.ġ) Our tour itinerary- My husband, my sister and I were to be in the same tour with another couple, yet the 3 of us were assigned to a different van. We were disappointed that our tour turned out badly, since SOS had many favorable reviews. I would like you to remove this comment since this is not fair to our companyīack ground: we are in our 50-60's, familiar with private tours. I am very sorry for what happened but you were not of our clients. I agreed to help her with Ivan, one of our tour guides and we rented a cab to take her and her 2 companions since all our vehicles were occupied, plus a mini bus will be excessive just to take 3 passengers, she confirmed the order in the morning on the day of the tour, establishing there were 3 participants Ivan and I were waiting for her and her companions but surprisingly you guys were 5, so Mrs Maureen seemed to understand when I explained that we had arranged a vehicle for 3 people only and not 5 and I suggested to take one of the cabs that awaited at the port, making clear they did not speak English as I serious manager and business man I would never try to persuade you to buy something that will not satisfy you you guys accepted to go with the cab driver and take advantage of Ivan since he was our bilingual tour guide, We are a very serious company and we would never compromise our prestige and reputation all our representatives speak English and the cab driver is not one of our reps. I respectfully would like to tell you that I am afraid you are making a mistake Mrs Maureen contacted us the night prior the day of the tour, asking us to help her to organize a tour for 3 participants, knowing the short notice and after telling her that we needed at least 72 hours to organize a tour. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |